This privacy policy explains how Resme Nerstu handles personal data on resmenerstu.com.cv. It applies to visitors, people who use our contact form, and anyone who contacts us through the listed channels.
When you use the contact form or reach out through our contact channels, we may process your name, email address, phone number if you provide it, inquiry message, and service preferences. We also process limited technical data such as server request metadata and browser or device information needed to deliver the site and keep it secure.
We receive personal data when you submit a form, send a message, or otherwise contact us. Technical data is collected automatically from your browser and device as part of normal website operation and security logging.
Essential cookies support basic site functions such as page delivery and form handling. Preference cookies remember your privacy choices so the site can respect them on future visits.
We use only essential cookies needed for site operation and cookies that store privacy preferences. You can control cookies through your browser settings, including blocking or deleting them, but some parts of the site may not work as intended if essential cookies are disabled.
We process personal data to respond to inquiries, manage contact form submissions, provide requested information, maintain website security, and ensure technical delivery of the site. We also use limited data to remember privacy preferences and to keep records needed for administration and legal compliance.
Where we use outside support for hosting, technical maintenance, or similar services, those parties may process limited data on our behalf. They are expected to handle the information securely and only for the purposes we authorize.
We may share personal data with service providers that help us operate the website, deliver messages, maintain security, or support technical functions. We may also disclose information if required by law, court order, or a lawful request from a public authority.
You may ask us to confirm whether we hold your personal data, correct inaccurate details, or delete information that is no longer needed. You may also object to or limit certain processing where the law allows it, and you can withdraw consent where processing is based on consent.
To make a privacy request, use the contact details in this policy and describe what you want us to do. We will review the request, ask for clarification if needed, and respond within a reasonable period under applicable law.
Inquiry records are kept while we are handling the matter and for a practical period afterward in case we need to follow up, maintain records, or meet legal obligations. Technical logs are kept for a limited time for security, troubleshooting, and service delivery, then removed or anonymized when no longer needed.
If we make material changes, we will update this page and, where appropriate, use a reasonable notice method for the change. The date of the latest version should be checked before you submit new information.
